Privacy Policy

1. Introduction

ElevateU (“we”, “us”, “our”) provides consulting, training, certification, and coaching services to small and medium enterprises through this website (“Site”).
This Privacy Policy explains how we collect, use, share and protect personal data of visitors and clients who interact with our Site and services.

2. Who are We?

ElevateU (“we”, “us”, “our”) provides consulting, training, certification, and coaching services to small and medium enterprises through this website (“Site”).
This Privacy Policy explains how we collect, use, share and protect personal data of visitors and clients who interact with our Site and services.

2. Who are We?

Nature of business: Operational excellence and continuous improvement consulting, training, certification and coaching for SMEs.
Contact for privacy queries:
- Email: info@elevateu.solutions
- Phone: India +91 9811175419 UK +44(0) 7557182644
- Registered office address: 1 Kenyon way, Slough SL3 8AL, UK

3. What data we collect ?

We may collect the following categories of personal data when you use this Site or interact with us:

Identification and contact details: Name, organisation, designation, email address, phone number, location, and any information you share through enquiry or contact forms.
Business information: Company name, industry, size, and details you share about your processes, challenges, or training needs.
Usage and technical data: IP address, device type, browser type, pages visited, time and date of visits, clickstream data and general analytics information, collected using cookies and similar technologies.
Communication data: Records of emails, messages, meeting notes, and feedback you provide during engagements, webinars, surveys, or events.

4. How we collect data?

We may collect the following categories of personal data when you use this Site or interact with us:

We collect personal data in the following ways

Directly from you when you:
- Submit a contact or enquiry form.
- Register for workshops, webinars, newsletters, or downloads.
- Communicate with us by email, phone, messaging apps, or in person.
Automatically when you use the Site via:
- Cookies and similar technologies placed by Wix and integrated tools (e.g., analytics, forms, or booking tools).
- Third-party tools we may use to understand how visitors use our Site (such as analytics or ad platforms).

5. Purposes and legal basis for processing

We process personal data for the following purposes, based on consent, legitimate interest, performance of a contract, or compliance with legal obligations, as applicable under Indian law and, where relevant, GDPR-like regimes

To respond to your enquiries and requests.
To provide consulting, training, certification, coaching, and related services you have requested or contracted.
To send service-related communications such as proposals, schedules, updates, invoices, and reports.
To send you newsletters, insights, event invitations, or marketing communications (only where permitted; you can opt out at any time).
To improve our Site, content, and services through analytics and feedback.
To comply with applicable laws, regulations, and requests from authorities, including data protection and tax laws.

6. Cookies and similar technologies

Our Site is hosted on Wix, which uses cookies and similar technologies to operate the Site, secure it, and provide analytics and functionality.

Types of cookies may include:
Strictly necessary cookies required for site operation.
Analytics/performance cookies to help us understand traffic and usage patterns.
Functional cookies that remember preferences.
Where required by law, we will use a cookie banner to obtain your consent for non-essential cookies and provide a link to manage your preferences.
You can manage cookies through your browser settings; however, disabling certain cookies may affect how the Site functions.

7. How we share personal data

We do not sell your personal data. We may share it with:

Service providers and partners who support our operations (e.g., website hosting, CRM, email and communication tools, analytics, payment processors, or training platforms).
Professional advisors such as accountants, auditors, or legal counsel are used where necessary.
Government authorities, regulators, or law enforcement agencies, when required by applicable law or to protect our rights, safety, or property.
Where data is transferred outside India (for example, to servers or service providers in other countries), we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable law

8. Data Retension

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by law

Enquiry and marketing data: Typically retained for a reasonable period (for example, 2–5 years) after the last interaction, unless you request deletion sooner, subject to legal obligations.
Client records and project information: Retained for longer periods to comply with contractual and legal requirements, limitation periods, and internal record-keeping needs.
When data is no longer needed, we will delete or anonymise it in a reasonable manner.

9. Your Rights

Depending on the laws that apply to you (for example, India’s Digital Personal Data Protection Act 2023 and Rules 2025, and where applicable, the GDPR), you may have some or all of the following rights concerning your personal data

Right to access: To request a copy of the personal data we hold about you.
Right to correction: To ask us to correct inaccurate or incomplete information.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time, without affecting prior lawful processing.
Right to deletion/erasure: To request deletion of your data, subject to legal and contractual limitations.
Right to restriction or objection: To object to certain types of processing (e.g., direct marketing) or request that processing be restricted.
Right to data portability: Where applicable, to obtain your data in a commonly used format and have it transferred to another controller.
To exercise these rights, please contact us using the details in Section 2. We may need to verify your identity before responding.

10. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration

Measures may include secure hosting, access controls, encryption, regular monitoring, staff awareness, and contractual protections with service providers.
However, no method of transmission or storage is completely secure, and you share information at your own risk.

11. Third Party Links

Our Site may contain links to third‑party websites, platforms, or tools (such as video conferencing, survey tools, or social media).
Those sites have their own privacy policies, and we are not responsible for their content or privacy practices; you are encouraged to review their policies before providing any data.

12. Childrens Data

Our Site and services are not intended for children under 18 years of age.
We do not knowingly collect personal data from children; if you believe a child has provided us data, please contact us so that it can be deleted where appropriate.

13. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices

If you are not satisfied with our response and local law provides a right to escalate, you may contact the relevant data protection authority in your jurisdiction.

14. How to contact us or raise concerns

If you have any questions, requests, or complaints about this Privacy Policy or our handling of your personal data, please contact us using the details in Section 2.

Privacy Policy

1. Introduction

2. Who are We?

2. Who are We?

Nature of business: Operational excellence and continuous improvement consulting, training, certification and coaching for SMEs.

Contact for privacy queries:

Email: info@elevateu.solutions

Phone: India +91 9811175419 UK +44(0) 7557182644

Registered office address: 1 Kenyon way, Slough SL3 8AL, UK

3. What data we collect ?

We may collect the following categories of personal data when you use this Site or interact with us:

​

Identification and contact details: Name, organisation, designation, email address, phone number, location, and any information you share through enquiry or contact forms.

Business information: Company name, industry, size, and details you share about your processes, challenges, or training needs.

Usage and technical data: IP address, device type, browser type, pages visited, time and date of visits, clickstream data and general analytics information, collected using cookies and similar technologies.

Communication data: Records of emails, messages, meeting notes, and feedback you provide during engagements, webinars, surveys, or events.

​

​

4. How we collect data?

We may collect the following categories of personal data when you use this Site or interact with us:

​​

We collect personal data in the following ways

Directly from you when you:

Submit a contact or enquiry form.

Register for workshops, webinars, newsletters, or downloads.

Communicate with us by email, phone, messaging apps, or in person.

Automatically when you use the Site via:

Cookies and similar technologies placed by Wix and integrated tools (e.g., analytics, forms, or booking tools).

Third-party tools we may use to understand how visitors use our Site (such as analytics or ad platforms).

​

​

5. Purposes and legal basis for processing

We process personal data for the following purposes, based on consent, legitimate interest, performance of a contract, or compliance with legal obligations, as applicable under Indian law and, where relevant, GDPR-like regimes​

​

To respond to your enquiries and requests.

To provide consulting, training, certification, coaching, and related services you have requested or contracted.

To send service-related communications such as proposals, schedules, updates, invoices, and reports.

To send you newsletters, insights, event invitations, or marketing communications (only where permitted; you can opt out at any time).

To improve our Site, content, and services through analytics and feedback.

To comply with applicable laws, regulations, and requests from authorities, including data protection and tax laws.

​

​

6. Cookies and similar technologies

Our Site is hosted on Wix, which uses cookies and similar technologies to operate the Site, secure it, and provide analytics and functionality.​

​

Types of cookies may include:

Strictly necessary cookies required for site operation.

Analytics/performance cookies to help us understand traffic and usage patterns.

Functional cookies that remember preferences.

Where required by law, we will use a cookie banner to obtain your consent for non-essential cookies and provide a link to manage your preferences.

You can manage cookies through your browser settings; however, disabling certain cookies may affect how the Site functions.

​

​

7. How we share personal data

We do not sell your personal data. We may share it with:​

Service providers and partners who support our operations (e.g., website hosting, CRM, email and communication tools, analytics, payment processors, or training platforms).

Professional advisors such as accountants, auditors, or legal counsel are used where necessary.

Government authorities, regulators, or law enforcement agencies, when required by applicable law or to protect our rights, safety, or property.

Where data is transferred outside India (for example, to servers or service providers in other countries), we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable law

​

​

8. Data Retension

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by law

Enquiry and marketing data: Typically retained for a reasonable period (for example, 2–5 years) after the last interaction, unless you request deletion sooner, subject to legal obligations.

Client records and project information: Retained for longer periods to comply with contractual and legal requirements, limitation periods, and internal record-keeping needs.

When data is no longer needed, we will delete or anonymise it in a reasonable manner.

​

​

9. Your Rights

Depending on the laws that apply to you (for example, India’s Digital Personal Data Protection Act 2023 and Rules 2025, and where applicable, the GDPR), you may have some or all of the following rights concerning your personal data

Right to access: To request a copy of the personal data we hold about you.

Right to correction: To ask us to correct inaccurate or incomplete information.

Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time, without affecting prior lawful processing.

Right to deletion/erasure: To request deletion of your data, subject to legal and contractual limitations.

Right to restriction or objection: To object to certain types of processing (e.g., direct marketing) or request that processing be restricted.

Right to data portability: Where applicable, to obtain your data in a commonly used format and have it transferred to another controller.

To exercise these rights, please contact us using the details in Section 2. We may need to verify your identity before responding.

​

​

10. Data Security

We process personal data for the following purposes, based on consent, legitimate interest, performance of a contract, or compliance with legal obligations, as applicable under Indian law and, where relevant, GDPR-like regimes

Our Site is hosted on Wix, which uses cookies and similar technologies to operate the Site, secure it, and provide analytics and functionality.

We do not sell your personal data. We may share it with:

Measures may include secure hosting, access controls, encryption, regular monitoring, staff awareness, and contractual protections with service providers.
However, no method of transmission or storage is completely secure, and you share information at your own risk.

Our Site and services are not intended for children under 18 years of age.
We do not knowingly collect personal data from children; if you believe a child has provided us data, please contact us so that it can be deleted where appropriate.